Its great having new kit, it is clean and works well.
But sometimes thats not always the case, enter the warranty service. Now I was never fully convinced by the performance of my Marzocchi 350R forks, riding buddies will confirm my never shutting up about it. But I persisted and fettled, but never got what I thought I should expect from a 2016 fork.
They are a coil fork so I pulled the spring, only to discover that the heat shrink used to stop the fork rattling, was cracked and broken. Not great, as small parts of this brittle plastic would be floating around and getting jammed in the piston seals, binding the fork.
So after been advised to call Windwave who are the UK distributor for Marzocchi I decided a full service might revive them. I thought a call to them with some service questions would set me on my way as I am fairly confident with fork servicing. After a brief chat they told me to send it in for a warranty service.
Forks dropped out the frame and wrapped with more bubble wrap than I would like to admit to, the forks were sent off. With me hoping to have a set of plush and supportive forks on their return. What I was not expecting was a replacement set of forks, or for them to be upgraded to the air spring 350CR model, result!
So now I have air pressure, low speed compression and rebound to finally tune the fork with properly, I could at last balance the bikes suspension properly.
With new forks comes the fitting of said forks, fitting the crown race, measuring and cutting and the steerer before fitting the star nut. Finally placing the forks in the frame and mounting the cockpit and brakes.
All that is now left to do is ride them till they are bedded in and fine tune the compression dampening. But the initial ride suggests that these forks are going to be amazing.